Cancellation policy

SUBSCRIPTION AND CANCELLATION POLICY
Last updated: October 18, 2026

Your purchase choice
You can choose a one-time purchase or Subscribe & save on the product page. You can uncheck the subscription box for a one-time order. A subscription continues until you cancel and is not a one-time purchase.

Delivery and recurring charges
The one-bottle subscription delivers one bottle every month. The three-bottle subscription delivers three bottles every three months. The selected recurring price and schedule are shown before you place the order. Your saved payment method is charged for each scheduled delivery until cancellation. We will disclose any change to recurring charges before it takes effect and provide a way to cancel.

Pause, skip or cancel
Manage future deliveries at https://hartborne.com/apps/subscriptions or contact epicwhaleaf@gmail.com before the next scheduled charge. You can pause, skip or cancel future deliveries without a cancellation fee. Cancelling stops future renewals; it does not automatically cancel or refund an order that has already been processed. Contact us promptly if you need help with a processed order.

Refunds and product use
Subscription orders have the same 90-day satisfaction guarantee as one-time orders. You must actually try Hartborne as directed on its label before making a satisfaction claim, and contact epicwhaleaf@gmail.com within 90 days of delivery. Opened bottles are eligible. Do not continue use after a reaction or against a healthcare professional's advice; contact us promptly in those circumstances. Claims for damaged, incorrect or faulty products, and your statutory consumer rights, do not require product use. See our Return and refund policy for the full process.

Contact
Email epicwhaleaf@gmail.com with your order number and the email used at checkout.